Don Prisby

Founder and President NorthPoint Advocates

Don Prisby, Founder and President of NorthPoint Advocates, LLC, is a senior member of our event advisory board. This is Don’s seventh engagement with IDGA, having previously attended as a participant, speaker, chair and co-presenter. He has spoken on topics ranging from “Opioid Abuse and Diversion Mitigation” and “Hospitality and Healthcare” to “The Economic, Moral and Anthropological Motivations for Service Excellence.” Don has sourced and referred clinical and executive speakers for other VA conferences sponsored by IDGA and has previously served as a Chair of the Process Excellence Conference in Washington, DC. Don holds a BA in Philosophy from the University of San Diego and a graduate degree from the Pontifical Jesuit Gregorian University in Rome, Italy.

Conference Day One: July 23, 2024

2:00 PM PANEL DISCUSSION: LEVERAGING DATA FOR PATIENT EXPERIENCE OPTIMIZATION

  • How the Veterans Experience Office is integrating new technologies for PX 
  • Maximizing feedback from patients to optimize systems 
  • Success stories from across various VHA facilities that have improved PX results 


3:30 PM FIRESIDE CHAT: CYBER IMPLICATIONS FOR VA CLOUD COMPUTING STRATEGY

  • How VA is moving at the speed of innovation to provide new services for Veterans without sacrificing security and privacy 
  • How VA is working to securely implement cloud enhancements for storage, computing, automation, and tiered storage
  • Why traditional cybersecurity tools and strategies are inadequate in protecting against threats presented by advanced medical devices, and what best cybersecurity protocols VA is using to ensure data is encrypted both at rest and in transit while managing medical and specialty devices

Check out the incredible speaker line-up to see who will be joining Don.

Download The Latest Agenda