Don Prisby has been a foundational piece of IDGA's VA Healthcare Summit for the past seven years. He has attended as a participant, speaker, chair, and co-presenter during that time. He has spoken on topics ranging from “Opioid Abuse and Diversion Mitigation” and “Hospitality and Healthcare” to “The Economic, Moral and Anthropological Motivations for Service Excellence.” Don has sourced and referred clinical and executive speakers for other VA conferences sponsored by IDGA and has previously served as a Chair of the Process Excellence Conference in Washington, DC.

At this year's summit, Don will serve as Track Chair for the Patient Experience and Mental Health Blocs, where he will moderate panel discussions on those topics with representatives from the VA and industry. Before Don arrives in D.C this July, he joined IDGA for the following webinar to discuss conversations he's anticipating at this year's event, the on-site experience, and much more.