Dr. Vincent
Rizzo began his career at Queens Hospital Center as an Internal Medicine
Resident in 2006. He quickly
distinguished himself as a dedicated and gifted physician and was asked to
serve as Chief Resident in 2009.
As early as
his Chief Resident year, Dr. Rizzo was recognized as an emerging physician
leader, someone who NYC Health + Hospitals/Queens needed to retain. Dr. Rizzo began working as a Teaching Hospitalist
when he completed his Chief Resident year and since that time he has steadily assumed
more and more responsibilities for the care of patients and for the many
programs and support services that surround patient care.
Dr. Rizzo, now
Associate Director of Medicine and Associate Director of the Internal Medicine
Residency Training Program, has been the driving force behind a myriad of
important new clinical activities and process improvement initiatives. Some of his many accomplishments include his serving
as the Master Trainer for Patient Centered and Culturally Competent
Communication Program and his co-authoring of the Care Pathways for Congestive
Heart Failure and Sickle Cell Anemia. He has also been the Process Owner for
many significant Breakthrough events, and the clinical lead for the NYS
Department of Health MAX Series Program. Dr. Rizzo was also the driving force
behind the Department of Medicine’s activities to prepare for their new
electronic medical record.
Dr. Rizzo’s many
achievements and awards include his being named Attending of the Year in 2012,
being listed multiple times by the Consumer Research Council of America as one
of America’s Top Doctors, NYC Health + Hospitals Doctor’s Day award in 2016,
NYC Health + Hospitals Partners in Care Nurses Week award and his being
selected to serve on Dr. Raju’s 2020 Vision Leadership Team.
Dr. Rizzo is
a graduate of Ross University School of Medicine and earned an Executive MBA
with Distinction from Hofstra University’s Frank Zarb School of Business. He is an Assistant Professor of Medicine at
the Icahn School of Medicine at Mount Sinai.
This panel will focus on: Training employees using ICARE strategies; Ensuring service recovery is a primary tool used to fix real time situations; Enhancing patient experience by coaching employees on core values
Check out the incredible speaker line-up to see who will be joining Vincent.
Download The Latest Agenda