Jennifer Perez MSW, LICSW

US servicemen and women recently returning from Iraq, Afghanistan and other military theaters are a unique demographic. To optimize patient experience for this group with specifically tailored care for transitioning back into the workforce and into civilian life brings numerous challenges, which will be the major focus of this session

We will discuss microaggressions, the importance enhancing staff diversity (especially at senior levels), and engaging staff members in difficult discussions; as well as Veterans’ perspectives.