15:30 - 16:00EST SUPPORTING COMMUNITY NEEDS THROUGH CBP ENGAGEMENT
Establishing processes that are flexible to accommodate the unpredictability of problem presentation
Using CBP to support economic goals of historically marginalized communities
Working to facilitate collaboration with small businesses
16:00 - 16:30EST PEOPLE FIRST - ENSURING EFFECT WORKFORCE DEVELOPMENT AND RESILIENCY ACROSS DHS
How to support CBP agents and employees, including emphasis on training
Emphasis on mental health, employee retention
Opportunities for technology to help augment workforce development and resilience
16:30 - 16:35EST CHAIRMAN’S CLOSING REMARKS, END OF CONFERENCE
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