Melissa Conley

Melissa Conley is the Transportation Security Administration (TSA) Executive Director for Capability Management & Innovation (CM&I) for the Office of Requirements and Capabilities Analysis (RCA). She is a member of the Senior Executive Service (SES).

As the Executive Director for CM&I, Ms. Conley provides enterprise oversight for all TSA operational capabilities throughout their lifecycle to ensure proper resourcing and alignment to DHS and TSA strategies and priorities. Ms. Conley works with a team of Capability Managers to integrate all materiel and non-materiel capabilities into the security architecture to ensure a cohesive set of innovative security solutions to meet the challenges of today and tomorrow. Additionally, Ms. Conley coordinates innovation efforts with stakeholders, including current and emerging technology demonstrations intended to enhance operational capabilities and develop efficiencies.

Ms. Conley previously served as Deputy Assistant Administrator (Acting) of RCA, and led the strategy and development of TSA’s security architecture and operational capabilities to enhance security and optimize mission performance through analysis and innovation. In addition to her work in advancing TSA’s capabilities for an improved passenger experience, Ms. Conley oversaw finance, operations, and Congressional and industry engagement on behalf of RCA.

Ms. Conley previously served as the Senior Advisor for the Office of RCA advising on matters relating to capabilities and requirements used in all modes of transportation. Ms. Conley also previously served as the Senior Advisor for the Office of Security Operations (SO) where she assisted the Assistant Administrator with security operations for approximately 440 airports nationwide, including a workforce of more than 50,000 employees.